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An hour, your documents, and a straight answer about which routes are realistic. If we do not think we can help, we will say so and there is nothing to pay.
05 FAQ
Questions we get asked
What do you charge, and when?
Each service has its own published fee and they are on the service pages. The assessment is charged on its own so you can stop after it; nothing obliges you to take the rest. We do not run a single bundled figure that has to be paid before you know whether your case is viable.
Do you take commission from universities?
Where an institution pays a recruitment commission we tell you, on the shortlist, next to that option. It is the central conflict in this industry — a shortlist built from who pays the most is not a shortlist — and the only useful answer is to put it in front of you rather than declare ourselves above it.
Can you guarantee I will get the visa?
No, and anybody who does is selling you something. The decision belongs to a visa officer applying published criteria. What we can do is tell you honestly where your file is weak, fix what is fixable, and not file something we expect to fail.
What if you think my case will not succeed?
We tell you at the assessment and we do not take the file. It happens often enough that it is worth stating plainly. A refusal sits on your record and makes the next attempt harder, so filing a weak case to earn a fee costs you more than it earns us.
Will I deal with the same person throughout?
Yes. The adviser who assesses you files your application. The usual model in this category moves you to a documentation desk once you have paid, which is where most of the complaints in it come from.
How far ahead should I start?
Twelve to eighteen months before your intended intake for study routes, longer for skilled migration. Most of that is not paperwork — it is test scores, funds seasoning in an account, and getting documents that take months to obtain. People who arrive six weeks before a deadline are usually choosing from what is left rather than what is best.
Do you help after the visa is granted?
Yes, and it is included rather than sold separately: the first bank account, the first tenancy, registration on arrival, and the practical first month. It is the part nobody briefs you on and the part that goes wrong most often.
Can you work with someone already overseas?
Yes. Extensions, changes of status and settlement applications are a large part of the practice, and most of it is done remotely anyway.